Return and Warranty Policy
Thanks for shopping at Gravityforce.ca
If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 30 calendar days to return an item from the date you order it.
To be eligible for a return, your item must be in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Only Canadian customers are eligible for the 30 Day money back guarantee.
To return a product please contact us at support@gravityforce.ca.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund
Contact Us
If you have any questions on how to return your item to us, contact us.
1 Year Warranty
Thank you for your interest in the products and services of Gravity.
This Limited Warranty applies to physical goods, and only for physical goods, purchased from gravityforce.ca
What does this limited warranty cover?
This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.
During the Warranty Period, Gravity will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.
What will we do to correct problems?
Gravity will either repair the Product at no charge, using new or refurbished replacement parts.
How long does the coverage last?
The Warranty Period for Physical Goods purchased from Gravity is 365 from the date of purchase.
A replacement Physical Good or part assumes the remaining warranty of the original Physical Good from the date of replacement or repair.
What does this limited warranty not cover?
This Limited Warranty does not cover any problem that is caused by:
conditions, malfunctions or damage not resulting from defects in material or workmanship
What do you have to do?
To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.