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Shipping Policy

Shipment processing time

All orders are processed within 1-2 Business Days.

Orders are not shipped or delivered on weekends or holidays.

Shipping rates and delivery estimates

Shipment method

Estimated delivery time

Shipment cost

Canada Post Expedited

2-5 business days

Free


Shipment to P.O. boxes or APO/FPO addresses

Gravity does not ship orders to P.O. or APO/FPO boxes at this moment.

Shipment confirmation and order tracking

You will be able to track your order using the tracking link that will be sent to your email after we processed and shipped out your order.

Damages

Gravity is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

ADDITIONAL REMINDERS

Please bear in mind this is an estimation provided by our carriers. Any situation within the local post office such as Canada Post is beyond our control.